Cookie Policy

Viessmann is committed to adhering to policies, procedures and practices designed to keep confidential and secure all personal information that Viessmann obtains from users of its website and social media pages, Viessmann trading partners, Viessmann employees and customers, and/or any other third party. 

This Privacy Policy describes the policies and practices of Viessmann regarding collection of information from visitors to its websites and social media pages and the uses and disclosure of such information by Viessmann.

Personal Information Viessmann Collects: Certain areas of Viessmann’s website and social media pages may require individuals or entities to register and/or create an account to enable access to content and offers. Information that individuals opt to provide to Viessmann in connection with registration may include such information as name, date of birth, gender, home address or ZIP code, e-mail address and phone number. Viessmann collects such information as part of the registration process for such activities involving Viessmann’s website and social media pages as product warranty registration and promotions participation. Viessmann may also use a variety of technologies to collect information directly from individuals who use our website, including cookies and web beacons, and may collect information provided by the individual’s web browser, such as internet protocol address and operating system. [Our web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to this website), types of computing devices and Internet browsers, and visitors’ IP addresses. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor’s email address. 

Note: Viessmann does not knowingly collect personal information from children – Viessmann websites, promotions and social media pages are not designed to attract, nor do they seek to provide services to, any persons under the age of 13 years. If we learn that an individual interacting with Viessmann’s website or social media pages is under the age of 13 years, we will make a good faith effort to remove that person’s information from our databases.

Removal of cookies from computing devices: Individuals may at any time remove cookies from their computing devices’ memories, including cookies placed by or through the use of the Viessmann website or social media pages. Please check with the applicable browser provider for more information on removing cookies.

Nature of Viessmann’s Use of Information Collected: The information collected by Viessmann on its websites and through its social media pages is used to improve the products and the website experience we offer, to improve the website and social media content we provide, to contact customers regarding updates to such content and for other marketing purposes, including targeted marketing of offers related to our promotions programs.

Viessmann Sharing of Personally Identifiable Information with Others: Most of the information collected by Viessmann is statistical data that is not capable of identifying a particular individual (Anonymous Data). The information collected by Viessmann may, however, include information that may, if combined with other information, allow an individual to be personally identified (PII). If an individual does not wish for Viessmann to share information with others as described in this Privacy Policy, such individual may choose not to interact with Viessmann’s website or social media pages or to participate in Viessmann promotions. In all instances, Viessmann endeavors to design and implement its practices and policies to abide by applicable law and to reasonably secure and protect information we collect from individuals against unauthorized disclosure and third-party access. In some cases, Viessmann may disclose PII to third parties, such as: