Terms of Use

Last updated June 1st, 2021

AGREEMENT TO TERMS

These Terms of Use, together with and including any other documents referred to or incorporated within them, constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Viessmann Manufacturing Co. (U.S.), Inc. (“Company”, “we”, “us”, or “our”), concerning your access to and use of the ViCare, Vitoguide or ViPlan applications as well as any other media form, media channel, mobile website, or other mobile application related, linked, or otherwise connected thereto or that is operated by us (collectively “the Site”). If you are the owner or operator of installed Viessmann appliances (“Hardware”), you are subject to any specific terms regarding “Homeowners”. If you are a professional who provides services relating to Hardware (such as installation, maintenance, or design), you are subject to any specific terms regarding “Professionals”. The Site may offer goods or services for sale (“Marketplace Offerings”) to Homeowners as well as invoice and ordering functionality to Professionals. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. 

Supplemental terms and conditions or documents that we may provide to you in connection with your orders or purchases, or that may be posted on the Site from time to time, are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The Site is intended for users in the United States only. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to the law or regulations or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with the local laws and regulations, if and to the extent local laws and regulations are applicable. 

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site